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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Time machine icon disapears from desktop and manual attempt

Customer Question

time machine icon disapears from desktop and manual attempt to update results in "time machine cannot be found ' dialog.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: el capitan
JA: Have you installed any updates recently?
Customer: i have not been home for 10 days or so.....
JA: What troubleshooting have you tried?
Customer: sometimes i can turn comp off then back on and the icon comes back sometimes not....
JA: Anything else you want the Mac expert to know before I connect you?
Customer: i don't think so
Submitted: 2 months ago.
Category: Mac
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

Please follow the link below to help repair your icon. This will help guide you through the steps. (copy/paste if not clickable)

http://pondini.org/TM/A5b.html

Let me know what your results, progress, errors etc are after you are finished.

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin