How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I am trying to download some photos on we transfer on my

Customer Question

I am trying to download some photos on we transfer on my ipad
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Where do I find this?
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: None yet
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Not that I know of
Submitted: 2 months ago.
Category: Mac
Expert:  Richard replied 2 months ago.

Hi there and welcome

To check, your trying to transfer the photos from your iPad to your computer?

Is this what you need assistance with?

Please let me know.