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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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How do I reset my Apple TV password? I don't even remember

Customer Question

How do I reset my Apple TV password?
JA: When did you last reset your username and password?
Customer: I don't even remember ever setting a password ***** the TV.. is it the same as my Apple ID? IVe been trying that and it just keeps asking me to enter it over and over.
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: I've never used AirPlay before. Trying to stream Amazon prime shows to my Apple TV. I've tried opening the AirPlay app on my Mac computer but it doesn't show any devices configured, and I can't seem to get it to find any.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

Which password ***** ***** asking for? When does it ask for the password?

I will be standing by, looking forward to your response.

Thank you,