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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31253
Experience:  IT Engineer for over 15 years
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I Pad screen locked-up playing Words with Friends....seems

Customer Question

I Pad screen locked-up playing Words with Friends....seems completely frozen and will not accept input or let me log off.... How do you fix this to operate normally again ????
Bob***@******.*** (###) ###-####
Submitted: 2 months ago.
Category: Mac
Expert:  Richard replied 2 months ago.

Hi there Bob and welcome

Can you please hold the home and power buttons on the iPad for about 10 seconds until you see the apple logo, then release.

Let the iPad restart and it should function correctly again.

Let me know the results please.

Thank you