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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10728
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I need to have Adobe Flash Player 10,1 or greater installed

Customer Question

I need to have Adobe Flash Player 10,1 or greater installed on my Mac for my university film course. Norton has been no help; indeed, I don't know how to turn the anti-virus off (if that is the problem).
Submitted: 9 months ago.
Category: Mac
Expert:  Ashik replied 9 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Mac OS X are you using ? Click on the Apple icon and select About This Mac

Expert:  Ashik replied 9 months ago.

We can uninstall old flash player and install a new version.

Click this link and this will download the flash player uninstaller file --> https://fpdownload.macromedia.com/get/flashplayer/current/support/uninstall_flash_player_osx.dmg

After downloading,click on the Finder icon on dock, then click on Go menu and select Downloads.This will bring Downloads folder. Now you see a file named"uninstall_flash_player_osx.dmg" there. Double click on it to open.Then open flash player uninstaller file. Let it uninstall

Then download latest flash player from this link --> https://fpdownload.adobe.com/get/flashplayer/pdc/22.0.0.209/install_flash_player_osx.dmg

After downloading,click on the Finder icon on dock, then click on Go menu and select Downloads.This will bring Downloads folder. Now you see a file named"install_flash_player_osx.dmg" there. Double click on it to open.Then open flash player installer file and install it.

Another option is,you can download another browser like Google Chrome and use it to browse internet. It has the flash plugin inbuilt and it will work. So you can browse the university website on Chrome without need of flash player. You can download Google Chrome from here (if you are using 10.8 or later OS X) -> https://www.google.com/chrome/browser/desktop/

If you have any difficulty on following the steps above, please let me know and I will walk you through it.

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