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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Unable to open mail on my mac desktop, Had it for over a

Customer Question

unable to open mail on my mac desktop
JA: How much experience do you have with this particular machine?
Customer: Had it for over a year.
JA: Have you installed any updates recently?
Customer: yes OS X EL CAPTIAN 10.11.6
JA: What troubleshooting have you tried?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Mac
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. I will help you now.

Please tell me more details on the problem. are you getting any errors or messages when you try to open your mail?