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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot get on my I pad, I enter the correct password and

Customer Question

I cannot get on my I pad, I enter the correct password ***** it will not accept it and it has resulted in saying the IP is disabled connect to I tunes, I have no idea what to do next
Submitted: 9 months ago.
Category: Mac
Expert:  David replied 9 months ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Expert:  David replied 9 months ago.

Do you have a computer that you can install iTunes on or iTunes is already installed?

Expert:  David replied 9 months ago.

You will need a computer with iTunes installed for the steps needed to fix this, are you on a computer now or on a different iPad or phone?