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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
You have reached Justanswer. Who were you trying to set up an appointment with? Comcast? I saw that your email ends in @comcast.
Also, if you would like, and want to troubleshoot, we may be able to find solutions for you to fix your Mac from freezing.
If so, how long has this been happening? Can you log in? Does the computer freeze on everything you do or just certain
Please tell me how you would like to proceed?
Thank you. I will open this up to an expert to help you with phone support.
Hi Ros! Would you like me to remote to your computer?
Hi again Ros. Sorry, but I thought this request was closed out. You can make an appointment at an Apple store via this link: https://getsupport.apple.com/
Thank you for contacting Just Answer!