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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have Eudora 6.2.4 on my mac. My mac is OS 10.6.8. I have

Customer Question

Hi Pearl: I have Eudora 6.2.4 on my mac. My mac is OS 10.6.8.
JA: How much experience do you have with this particular machine?
Customer: I have been using it and Eudora for years and it always worked fine but just a day or so ago it asked for a password ***** I HAVE never used a password ***** i know of. I looied everywheree for a password ***** can't fiond one. It won't let me received or send email now.
JA: Have you installed any updates recently?
Customer: Nope. l No change whatever.
JA: What troubleshooting have you tried?
Customer: Got on various sites but just couldn't find something that would work.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Not that I can think of.
Submitted: 1 month ago.
Category: Mac
Expert:  Kevin T replied 1 month ago.

My name is ***** ***** I will be helping you.

Customer: replied 1 month ago.
Expert:  Kevin T replied 1 month ago.

Would it be OK if I could have a look remotely?

Customer: replied 1 month ago.
No thanks
Customer: replied 1 month ago.
I just need to know how to find a password ***** my Eudora or how to rest it.
Customer: replied 1 month ago.
Is anybody still there ?
Customer: replied 1 month ago.
OK. I'm logging out of here. Bye.