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David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1371
Experience:  BSc H.Dip Apple Certified Professional
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On my Mac Pro Computer, whenever I save something to my

Customer Question

On my Mac Pro Computer, whenever I save something to my Desktop, it is saved as Archive. When I try to open it, it sends me to Google Search and I have lost what I saved. This is the first time I have had this problem in over 25 + years. Please advise why it is happening and what I can do to correct it. Thanks.
Submitted: 3 months ago.
Category: Mac
Expert:  David replied 3 months ago.

Hi my name is***** am reviewing your question and will reply ASAP.

Expert:  David replied 3 months ago.

Which application are you saving files in, is it just Safari?

Does it happen with all downloads?

What happens if you try to download Google Chrome?

www.google.com/chrome

Let me know, thanks.

Customer: replied 3 months ago.
It happens only with Safari. I do not use Google Chrome.
Customer: replied 3 months ago.
Why is it happening? I am not interested to use Google Chrome. I do not have this problem on my MacBook Pro. It has to be some setting that is on my iMac.
Expert:  David replied 3 months ago.

Hi Frank, David here.

Expert:  David replied 3 months ago.

You can ignore the other question, I will reply to you here.

Expert:  David replied 3 months ago.

My question was what happens if you try a different download. Where are the files you are having issues with being downloaded from?