How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

How do I change my apple email address that I no longer use?

Customer Question

How do I change my apple email address that I no longer use?
JA: Just to clarify, what email service provider are you using?
Customer: I was using Hotmail and changed to Gmail.
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: I just don't know where to start.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no that's it.
Submitted: 1 month ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 month ago.


I'm sorry about the issue. Where would you like to change your email address?

What's the model of your device?

Do you currently still have access to your old hotmail?

Please reply at the box below. Thank you,

Expert:  Viet - Mac Tech replied 1 month ago.

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,