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Hi there and welcome
Is it only happening on one CD or any CD you play
And what model Mac do you have?
Can you do the following please
Then when it has started, tell me if the CD now plays please.
It is the internal diodes for the CD laser that has faulted, this now confirms it
I am really sorry about this and you are going to have to return the mac to have the drive replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
I read everything sent by you as I do with all my customers and it depends on where you purchased it from, if you purchased it reconditioned with a warranty then it would still have one. I never make an assumption here...
You have already paid the deposit which was for the service I provided to go through all possible causes and rule them out to confirm the problem.
This is what we did and what you paid for. If we were only paid for fixing an issue, no one would have taken your question due to the possibility of it not being resolvable.
You now have the issue confirmed and know what you need to do. If you do not wish to pay for the services received, then that is of course up to you
If you need anything else, please let me know