Hi there and welcome
Can you please hold the home and power buttons on the iPad for about 10 seconds until you see the Apple Logo, then release.
Let the iPad restart and tell me if it is now operating correctly.
Let me know the results please.
I have no control or insight into pricing, you can email***@******.*** for any cost or pricing issues and they can answer all off this for you.
I am only an engineer here working with you to resolve this.
ok, is the problem fixed though?