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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Oh two days ago, my netflix and amazon prime stopped

Customer Question

oh hello! two days ago, my netflix and amazon prime stopped loading. Then it had problems loading anything.. "spinning wheel". I tried to fix it using helps from internet (bad idea). now I've really got a mess. I tried freeing up some space. Then I tried reloading silverlight, and java.
JA: How long has this been going on?
Customer: 2-3 days probably two it looks like there was a microsoft office update around that time.
JA: What troubleshooting have you tried?
Customer: those i mentioned above
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Mac_Martin replied 1 month ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

May I connect with you to troubleshoot this issue directly?


Customer: replied 1 month ago.
no thank you. wow. seems like a sneaky way to make $5 on everyone who tries.