Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
You will need access to the email you started the id with on your ipad.
If you see a remote support request, please do not accept until we discuss further. It is automated and we cannot
remote into the ipad. We need that working first.
ARe you trying to reset your password, is this what you mean by locked. ?
I am sending you the link to click on for apple id/password ***** Please follow this as a guide to help get you into the ipad
by recovering your information:
Let me know if you get stuck.
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
That is okay. We need 2 things. your ipad and a computer.
The code is sent. You need a computer to log into your email it sent the code to. Or even your phone will show the email
if you have it set up there? We need access to that email first. Then pull the code.
Can you get into the email from another device?
Keep me updated and let me know the results.
I do not know what you are logging into?
You need a computer to get to your email only first. Then find the code they sent.
What do you mean other devices?
Every time you try to access it? It makes it worse. Please stop until we can get to your email from a browser or email application on
a computer. It may have locked you out by now.
This will explain: