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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31118
Experience:  IT Engineer for over 15 years
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Key for return to desk top does not work. mini ipad. button

Customer Question

key for return to desk top does not work. mini ipad. button on ipad works. when opening get virtual keyboard. after using it, it disappears and does not come back.
Submitted: 3 months ago.
Category: Mac
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you please hold the home and power buttons on the iPad for about 10 seconds until you see the apple logo then release.

Let the iPad restart and tell me if it now works correctly please.