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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm getting an 3260 with of the email accounts I have set

Customer Question

hi there I'm getting an 3260 with of the email accounts I have set up, so it won't connect to when sending emails.
JA: Have you contacted anyone about your account?
Customer: what do you mean
JA: What confuses you?
Customer: that it won't connect when the other emails accounts do
JA: What troubleshooting have you tried?
Customer: copied the exact settings on my phone and entered user name and password ***** still nothing
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 1 month ago.
hi there, how do you want to connect?
Expert:  Cody replied 1 month ago.

we can use screen connect or teamViewer if you have a mac

Expert:  Cody replied 1 month ago.

do you still need help with this?