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michelleclive
michelleclive, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4661
Experience:  I am a computer professional with more that 7 years of experience with all major brands which includes apple as well.
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My apple pro has locked u, I cannot get the mouse curser to

Customer Question

My apple pro has locked u, I cannot get the mouse curser to move
Submitted: 3 months ago.
Category: Mac
Expert:  michelleclive replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 3 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 3 months ago.

Push and hold down the power button for 30 seconds on the computer and it will shut down. Wait for 3 mins and then power it back on.

Expert:  michelleclive replied 3 months ago.

let me know how it goes.