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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8285
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot open my mail box on my mac air. Help, Have had it

Customer Question

I cannot open my mail box on my mac air. Help
JA: How much experience do you have with this particular machine?
Customer: Have had it for over and year and half with no problem with mail.
JA: What troubleshooting have you tried?
Customer: Turn off computer but read need to do a forced shutdown which I thought I did
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Mac
Expert:  Richard replied 3 months ago.

Hi thee Lorraine and welcome

What exactly happens when you try to open your Mailbox?

What error or issue do you receive?