How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My Mac brook pro won't boot up and I get a file folder with

Customer Question

My Mac brook pro won't boot up and I get a file folder with a question mark in the middle of the folder in the. Idle of the screen
Submitted: 6 months ago.
Category: Mac
Expert:  Kevin T replied 6 months ago.

Do you know version of MAC OS it is running?