Hello, my name is ***** ***** you trying to pair with a Mac computer?
If so, go to system preferences and click on the bluetooth icon. The trackpad should show up in the list when it is first powered on, you should hold the power button on the trackpad until the light on the trackpad starts to flash. At that point the trackpad should show in the list, simply click on it and enter the code shown. If this does not work please respond to me and I will continue to help you. Please rate my answer if you are satisfied