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What does it say when she log in?
Google drive would have to be a gmail account it sounds like they had a school account. Can you still use that email address?
No you can't just tried to send a message if the email account no longer exists then you cannot reset the account even if it still existed, sorry. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!