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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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The mail icon on my year and half old computer does not open

Customer Question

The mail icon on my year and half old computer does not open mail. When I click on it, nothing happens.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: The mail icon on my hear and half old computer does not work. When I click on it , nothing happens.
JA: Have you installed any updates recently?
Customer: It is an apple computer. I do not know the make and model. Any idea where I could find that information?
JA: What troubleshooting have you tried?
Customer: No recent updates. I have tried turning the computer off then restarting it.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Mac
Expert:  Isaac Franklin replied 3 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?