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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 15420
Experience:  Over 16 years of computer experience, CISCO certified
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Photos in in my shared folder (sent to me) used to

Customer Question

Photos in in my shared folder (sent to me) used to automatically go to my icloud photos. Now new ones don't transfer and old ones won't open
Submitted: 2 months ago.
Category: Mac
Expert:  Pete replied 2 months ago.

My name is***** will try my best to help you with your question.

First, check that iCloud Photo Library is turned on:

  1. Open Photos for OS X.
  2. Select Photos from the menu bar.
  3. Select Preferences from the available options.
  4. Click on the iCloud tab in the pop up window.
  5. Check the box titled "iCloud Photo Library."

If you have recently changed your iCloud password, you will need to update the stored password ***** your computer.

Let me know if that helps...

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.

Customer: replied 2 months ago.
Already had iCloud library running. Answer did not help. Please give me another suggestion of I request a refund.
Expert:  Pete replied 2 months ago.

There are several other possible causes; try the following -

1. Disable Photo Stream in the System/iCloud preference pane on your Mac, and also in iPhoto's iCloud preference pane.

2. Reboot the Mac and re-enable both respectively. That should jump start Photo syncing again.

Customer: replied 2 months ago.
I have a pc...not a Mac. Will the same steps work?
Customer: replied 2 months ago.
Can I uninstall icloud photos and reinstall? Would the photos then download from my iphone?
Expert:  Pete replied 2 months ago.

The method is different for a PC - you could also try uninstalling and reinstalling iCloud to see if that works...

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