How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

All my stuff google, banks etc the screen got smaller and I

Customer Question

All my stuff google, banks etc the screen got smaller and I can't get it back to the original size. needs to be larger screen
JA: How long has this been going on?
Customer: started two days ago and Im not sure how it got that way
JA: What troubleshooting have you tried?
Customer: Im 78 and technology challenged I haven't tried any T.S. because I don't know how
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: guess not Im pretty much dead in the water until I can fix this. thanks. jt
Submitted: 2 months ago.
Category: Mac
Expert:  Ashik replied 2 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Mac OS X are you using ? Click on the Apple icon and select About This Mac. You can find the version number there, like 10.6.8, 10.11 etc

Are you browsing Google, bank sites in Safari app ?