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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Can not open my mac, Not very much, Can u help me, None for

Customer Question

Can not open my mac
JA: How much experience do you have with this particular machine?
Customer: Not very much
JA: What troubleshooting have you tried?
Customer: Can u help me
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: None for I do not any
Submitted: 2 months ago.
Category: Mac
Expert:  GeekGal replied 2 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers. It would be my pleasure to assist you with this. When you say that you can not open your MAC do you mean that you cannot physically open the computer, or do you (more likely) mean that you can't get it to boot up? If so, can you tell me exactly what happens when you try?