Hi I'm Bill and I will be helping you today. Can you tell me exactly wha program you are running that becomes unresponsive?
When the program is running, try to press on your apple icon and pick force shut and shut down word, please
I will be the person helping you today.
I can help you in one of two ways:1) We will communicate back and forth on this page.2) Remote support, which would allow me to take a look at the problem and fix it for you while you watch.
In my experiences, remote support saves a lot of time for everybody and is safer because if instructions are not followed correctly, it may make the problem worse or create a new problem.
As a side note, both options are covered by a 100% guarantee and fully refundable, if we are not able to fix your problem.
If you wish to choose the first option, please let me know so we can begin. If you wish to choose the second, better option, then click the Accept this Offer button for Secure Remote Assistance.
Is it denying the charge? You may have to contact your banking institution and request for them to unblock the payment. After that is complete, you may click the Accept this Offer button again. Thank you.
It went through? Okay, you may click the Accept this Offer button for the remote and the remote link will be posted here.
I don't have control over your bank blocking payment. I will opt out.
Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if you still require assistance.I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Cancelling the request now.