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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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Ipone 5s willnot activate it makes it all throught the set

Customer Question

ipone 5s willnot activate it makes it all throught the set up then the home screen dissapears an it goes back to activate then says try again later or call apple support
Submitted: 4 months ago.
Category: Mac
Expert:  Josh replied 4 months ago.

Hi!

Who is your cell phone provider?

Customer: replied 4 months ago.
If it don't work I ain't payin
Expert:  Josh replied 4 months ago.

Who is your cell phone provider?

Customer: replied 4 months ago.
Att
Expert:  Josh replied 4 months ago.

Please call AT&T at 1-***-***-****

Customer: replied 4 months ago.
I have they say it's the phone
Expert:  Josh replied 4 months ago.

How old is the phone?

Customer: replied 4 months ago.
2 yrs
Expert:  Josh replied 4 months ago.

Unfortunately, the phone has hardware failure if it cannot complete the activation process. In this case, I would suggest bringing it to an Apple store so they can quote you a price to fix the issue.