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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Is there a large X over the greyed out portion?
What version of mac do you have?
What version of iPhoto are you using?
5 dollars is a good faith deposit. The other portion was for the question itself. Once an expert
responds the amount is taken out fully. When you rate after you get an answer/resolved, by
using the stars above, the expert will get a portion of the question value. That is how the system works.
As for you question, sorry. The original question said iPhoto. So, it is a folder you are not able to open pictures from?
How are you trying to access it? Through a folder on your pc, iCloud storage etc? Where are you importing photos to?
When you say import, do you mean upload?
Are you referring to importing from iPod to your pc (from the image you sent)?
Here is what i want you to try for me. Try doing it this way by the steps in the link below:
This will allow you the correct path and to upload several at a time. Let me know if you have issues with the steps.
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
From my understanding, it doesn't work that way. What you showed me would be selecting a library file.
The method above is the correct way to upload individual/several photos. Let me know what happens and we will
I am going to open this up to another expert to get more ideas for you to continue.
Hello Francesca and welcome to JustAnswer. My name is ***** ***** I will continue to assist you.
I first of all would like to know if you would be interested in my offering you a Premium" remote service? This is a secure remote session that allows me to see your screen and while you watch work on your issue. It will cost a little more money, but the resolution often is obtained much faster.
If you would rather continue working via this chat session that is fine too, but I wanted to give you the option.
I await your reply and thanks in advance.
I am sorry that we could not be of better service. If you would like to save a little money I could most likely fix this for you before they come out. In the event I cannot then you will be able to get a full refund because we offer a guarantee of an acceptable answer. If you still would like to cancel this request just let me know and I will send you the instructions on how to submit for a full refund. Thanks in advance.