Good morning Roberta! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. ows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. What is your email address (just the part after the @sign)?
Thank you for that information. I apologize for the delay in responding. I had a temporary internet access glitch.
Let's make sure that there isn't a problem with the email account itself, before we start looking at ipad settings. Please click this link https://webmail.roadrunner.com/ and try to login with your email address and password. Please let me know the results.
If you can't login there, we may need to reset your password, If so, please let me know. If you can log in there, then we need to take a look st your ipad settings. Are you using a RoadRunner app to check your email on your ipad, or are you using the ebuilt-in Apple Mail app on the ipad?