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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Ipad wont power ip screen blank and password protected,

Customer Question

ipad wont power ip screen blank and password *****
JA: When did you last reset your username and password?
Customer: never
JA: What troubleshooting have you tried?
Customer: power and home button predded fpr over 4-se
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no would be helpfull bot is my wifes i pad2 and dont have seriel number to hand
JA: When we are ready I'll take you to the appropriate web page.
Customer: ready
Submitted: 2 months ago.
Category: Mac
Expert:  Ashik replied 2 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Can you hold down the Power and Home button for 8-20 seconds and see if it turns on ?

If not, connect it to your computer for 20 minutes and then hold down Power and Home button for 10 seconds. Does it work ?