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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Need help, not very 30 min, i can not open after i turn

Customer Question

need help
JA: How long has this been going on?
Customer: not very long 30 min
JA: What troubleshooting have you tried?
Customer: i can not open after i turn macon
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: master pass word
JA: When did you last reset your username and password?
Customer: i dont know
Submitted: 2 months ago.
Category: Mac
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Can you tell me what you mean by you cannot open?

Do you mean the mac wont turn on? Or a program wont open?