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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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A black bar appeared after I wiped off my keyboard, and it

Customer Question

A black bar appeared after I wiped off my keyboard, and it is typing everything I am in white. It is also telling me where the mouse is pointing
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: no
JA: What troubleshooting have you tried?
Customer: OSX
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: 10.9.5
Submitted: 4 months ago.
Category: Mac
Expert:  Kevin T replied 4 months ago.

Hi,

That's VoiceOver. To disable it, press Command and F5 keys, or open System Preferences > Universal Access, and turn off VoiceOver

REgards

K

Expert:  Kevin T replied 4 months ago.

Hi,

Please confirm you are happy?

Expert:  Isaac Franklin replied 4 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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