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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have used an iOmega back-up on my iMac desktop computer

Customer Question

I have used an iOmega back-up on my iMac desktop computer for several years but recently I keep getting a message that I have "removed the disk incorrectly." Since I did not detach it from its USB port at any time, I wondered what could have caused this dialog box to appear. Then yesterday, I began receiving a message that the extension disk could not be read by this Mac. This morning, I used the Mac Disk Utility and found that it doesn't see the iOmega extension at all.
Is it possible that my upgrade to OS X El Capitan is incompatible with the iOmega back-up?
Submitted: 2 months ago.
Category: Mac
Expert:  comp_audio replied 2 months ago.

Hello, my name is ***** ***** I will assist you today. Please tell me what model of iOmega backup do you have?

Expert:  comp_audio replied 2 months ago.

Are you still needing assistance?

Expert:  comp_audio replied 2 months ago.

Please let me know if you are no longer needing assistance.

Expert:  cvd4311 replied 2 months ago.

Have you rebooted your Mac? And then connected your disk utility back to your Mac? Please let me know what you have already done so I can help you more.