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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8844
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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MY ipad is only showing an apple and will not respond to

Customer Question

MY ipad is only showing an apple and will not respond to attempts to start.
Submitted: 7 months ago.
Category: Mac
Expert:  Mike replied 7 months ago.

Did you Hold the Sleep/Wake and Home buttons together until you see the Apple Logo? Let me know.

Customer: replied 7 months ago.
apple logo was what was on the screen---- holding down together turned the devise off (black screen)now
Expert:  Mike replied 7 months ago.

Keep holding until you see the Apple Logo

Customer: replied 7 months ago.
its on. Thanks
Expert:  Mike replied 7 months ago.

Great! If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!

Expert:  Mike replied 7 months ago.

Please let me know if that is fixed now, thanks.