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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My finder window doesn't close on my Mac it says: the

Customer Question

My finder window doesn't close on my Mac it says :
JA: How much experience do you have with this particular machine?
Customer: the application Finder unexpectedly quit while trying to restore its window Doyou want to try to restore its Windows again?
JA: What troubleshooting have you tried?
Customer: I tried command option W
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: when I press the restore Windows button or the Don't restore Windows button it doesn't work
Submitted: 6 months ago.
Category: Mac
Expert:  Richard replied 6 months ago.

Hi there and welcome

As the first step, can you do the following please

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.