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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16049
Experience:  5 years as Network Admin, 10+ years of IT support
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I can't remember my password and I tunes on my cell phone, a

Customer Question

I can't remember my password ***** apple and I tunes on my cell phone
JA: When did you last reset your username and password?
Customer: a while ago
JA: What troubleshooting have you tried?
Customer: sorry I don't know how to trouble shoot, I really don't know much about this stupid phone , even though I have had it for a while, I am not tect sevevy
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank you
Submitted: 4 months ago.
Category: Mac
Expert:  Josh replied 4 months ago.

Hi!

You can reset your Apple ID password ***** clicking here: https://iforgot.apple.com/password/verify/appleid

Follow the prompts to reset your password ***** use the new password ***** sign in.

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