How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Isaac Franklin Your Own Question
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 605
Experience:  Technical Support Coach at Liberty Tax Service
93584285
Type Your Mac Question Here...
Isaac Franklin is online now
A new question is answered every 9 seconds

My glyph hard drive stopped appearing on my mac, above

Customer Question

hello
JA: Hello. What seems to be the problem?
Customer: my glyph hard drive stopped appearing on my mac
JA: How much experience do you have with this particular machine?
Customer: above intermediate
JA: What troubleshooting have you tried?
Customer: i changed cables - same result
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 9 months ago.
Category: Mac
Expert:  Isaac Franklin replied 9 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Please follow the steps in the article below in order. I saw that you changed cables, and tried other things, but if you can follow this

path again in order, we will use this first to try and locate it.

http://www.iphonetopics.com/external-hard-drive-not-showing-up-mac/

Let me know the results and we will go from there.

If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

Related Mac Questions