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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 328
Experience:  Technical Support Coach at Liberty Tax Service
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My glyph hard drive stopped appearing on my mac, above

Customer Question

JA: Hello. What seems to be the problem?
Customer: my glyph hard drive stopped appearing on my mac
JA: How much experience do you have with this particular machine?
Customer: above intermediate
JA: What troubleshooting have you tried?
Customer: i changed cables - same result
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Mac
Expert:  Isaac Franklin replied 3 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Please follow the steps in the article below in order. I saw that you changed cables, and tried other things, but if you can follow this

path again in order, we will use this first to try and locate it.

Let me know the results and we will go from there.

If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.