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You have made In-App purchases and Apple are not responsible for In-App purchases.See this https://support.apple.com/en-ie/HT202023
To make an inquiry about anything you purchase within an App like Pokemon you will need to contact the developer directly. See this page about In-App purchases of Pokecoins:https://support.pokemongo.nianticlabs.com/hc/en-us/articles/221957868-Pok%C3%A9Coins-and-making-In-App-Purchases
On that page there is a button marked 'Submit a Request', this is where you contact the developers.Please let me know if you have any questions.
Hi, have you contacted the developers using that link?Please take a moment to rate my service, or reply with any follow up questions.Thank you!