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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I tried to migrate my mail from old backup to new mac. now I

Customer Question

i tried to migrate my mail from old backup to new mac. now I can't start Mail
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: iMac 27" just bought yesterday 10.11.5
JA: What troubleshooting have you tried?
Customer: reinstalled El Capitan. didn't help
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
Submitted: 4 months ago.
Category: Mac
Expert:  David replied 4 months ago.

Hi my name is ***** ***** to JustAnswer. I will help you with your question today.

I can help you set up your mail account on your new iMac or migrate the account and old emails from a backup, whichever it is you need to do.

What form of backup do you have from the old computer? Is it in Time Machine, or something else? Please reply to let me know.

Thank you in advance,

sincerely,

David.