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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 16519
Experience:  Over 16 years of computer experience, CISCO certified
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My canon LIDE 7007 does not reliably connect to my Mac

Customer Question

my canon LIDE 7007 does not reliably connect to my Mac running 10.11.5
Submitted: 7 months ago.
Category: Mac
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 months ago.
canon LIDE 700F
Expert:  Pete replied 7 months ago.

Hi there,

Does the scanner connect reliably to other computers?

Customer: replied 7 months ago.
I have no other computers.
Expert:  Pete replied 7 months ago.

Could you use a friend's computer?

If it isn't possible for you to test the scanner on another computer yourself, you can return it to Canon for further testing.

Expert:  Pete replied 7 months ago.

Hi, just checking in on your question. How did things turn out for you?

Expert:  Pete replied 7 months ago.

Hi, just checking in on your question, do you need any further assistance?