How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 34678
Experience:  IT Engineer for over 15 years
32989067
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a app but I lost all my coins so I'm trying to buy

Customer Question

I have a app but I lost all my coins so I'm trying to buy some more with my Visa card. My visa is all hooked up to my iTunes so whenever I try to buy the extra coins it tells me "Your purchase can not be completed and then it tells me to contact the apple support website. It says it every time. It also tells me to come back in 30 minutes yet every time I try it keeps saying the same thing. How can I purchase the coins without any of these issues.
Submitted: 9 months ago.
Category: Mac
Expert:  Richard replied 9 months ago.

Hi there and welcome Frances.

Usually this is a signal your credit card company is blocking the payment.

Contact them on (800)(###) ###-####and have them remove any block on the purchase.

Let me know the results please

Related Mac Questions