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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to purchase an app but because i have not paid

Customer Question

I am trying to purchase an app but because i have not paid for an app before and i have forgotten my answers to personal questions which i entered years ago can you tell me how to update my details. I have over $60 in my account.
Submitted: 4 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 4 months ago.

Hi Welcome to JustAnswer

Expert:  Bhavik Joshi replied 4 months ago.

Can you please tell me which account you are trying to access for payment?

Customer: replied 4 months ago.
An account that came with the Ipad and also a gift card
Expert:  Bhavik Joshi replied 4 months ago.

Please give me its ID ?

Customer: replied 4 months ago.
Sorry I don't know it
Expert:  Bhavik Joshi replied 4 months ago.

You need to use this page to get your apple id back : https://iforgot.apple.com/password/verify/appleid#!&section=appleid

Expert:  Bhavik Joshi replied 4 months ago.

For which account you are entering security question's answer ? Please tell me account ID of that