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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34692
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have a new IPad. The ID and password I have written down

Customer Question

I have a new IPad. The ID and password ***** have written down don't work. How do I retrieve those or choose a new password. Thanks***@******.***
Submitted: 3 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 months ago.


I'm sorry about the issue. Your Apple ID is your email address. Now, to reset your Apple password, please click on the Apple website below:

, then there, enter your email address, then click on Continue and follow the instructions there in order to reset your Apple ID account password.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Mac Tech replied 3 months ago.

If that does not work, please click on the website below:

, then there, click on option Apple ID, then option Forgot Apple ID password. Then there, you can schedule a support phone call.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,