How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have a IPOD and my granddaughter was trying to get more

Customer Question

I have a IPOD and my granddaughter was trying to get more music on and now she has it that I can not get on Help Thanks
Submitted: 4 months ago.
Category: Mac
Expert:  Cody replied 4 months ago.

Is it a pin number lock on phone? What password ***** ***** for.

Customer: replied 4 months ago.
Its on a IPOD and I had a password ***** then she really messed it up. So I do not know what she used and now she does not know
Customer: replied 4 months ago.
She must have put find my iphone to link it to apple
Customer: replied 4 months ago.
are you still there?/ Please do not charge my card for it seems you can not help me. Thanks
Expert:  Viet - Mac Tech replied 4 months ago.

Hi,

I'm another tech; I can help you with this; we guarantee our service. Does your iPod have touchscreen?

Is the iPod asking for a (4-digit or 6-digit) passcode?

Or is the iPod asking for an Apple ID account password?

Do you also have a Windows XP, Vista, or 7 or 8 or 10, or Mac computer?

Please reply at the box below. Thank you.