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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My ipad is locked out and says to connect to iTunes. I have

Customer Question

my ipad is locked out and says to connect to iTunes. I have me tablet connected to my computer with a usb cable but it wont let me connect or do anything\
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: I think its the 3rd generation ipad. that's all iknow
JA: What troubleshooting have you tried?
Customer: none yet
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: not that I can think of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Mac
Expert:  Cody replied 8 months ago.

When you plug the ipad into the computer does it start to charge?

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