Hello my name is Joan. I've been creating slideshows using imovie
10.1.2 and now it won't let me create a new project. Very frustrating.
JA: How long has this been going on?
Customer: Just happened last night so I shut the computer down thinking that in the morning, it might be b
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Macbook Pro bought in 2009 using OS El Capitan
JA: What troubleshooting have you tried?
Customer: None. Not that sort of wiz person
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: At this stage I just need to complete my project thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.