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Does your mac show the cd icon on your desktop? can it read or see the CD at all?
Also, what type of mac do you have. A macbook, Imac, mac air ?
Understood.. How about if you drag the cd icon to the trash, does that eject it?
if not, try this.. Open your finder / spotlight and type terminal , then open the terminal app.
If you have a single optical drive:
If you have both an internal and external optical drive, use the appropriate command below, depending on which drive has the stuck CD or DVD:
drutil eject internal
drutil eject external
Press return or enter after entering one of the above commands in Terminal.
Let me know if this works for you or not.
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