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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't open my mail on my mac, Bare with me, Nothing, Nope

Customer Question

Hi there
JA: Hello. How can we help?
Customer: I can't open my mail on my mac
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Bare with me
JA: What troubleshooting have you tried?
Customer: Nothing
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope Thank u
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two. Continue >>
Submitted: 7 months ago.
Category: Mac
Expert:  Kamil Anwar replied 7 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 7 months ago.
Can you please direct me on how to do it.
Customer: replied 7 months ago.
I can't open the mail icon on my desktop. What can I do
Customer: replied 7 months ago.
Hello
Expert:  Kamil Anwar replied 7 months ago.

I'll have to check it to troubleshoot the issue but if you prefer instructions, i will opt out and open the question to other experts.