How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My iPhone 5 wont turn on, 2 days, holding the power and home

Customer Question

my iPhone 5 wont turn on
JA: How long has this been going on?
Customer: 2 days
JA: What troubleshooting have you tried?
Customer: holding the power and home button
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Mac
Expert:  Jason Jones replied 9 months ago.

Hello,

I am the person that will be helping you today.

When you plug in the iPhone 5 to the charger, what is displayed on the screen?

I will be standing by, looking forward to your response.

Thank you,
Jason

Related Mac Questions